There is a significant relationship between quality, metrics and Process Improvement endeavors. So much so that we've developed a white paper that shows, by example, where even minimal effort can realize appreciable rewards to ROI.
The white paper PDF can be read by clicking here . We hope you can find some value in the concepts and ideas and, of course, we welcome any feedback and opinions.
Until the next time sports fans...
Monday, October 12, 2009
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